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- If you live within the city of Lethbridge, a paper will be dispatched to your location. Information received past 12 noon, your paper will be dispatched the following morning.
- Residents outside Lethbridge will be given an extension credit on your account.
- All complaints are forwarded to the appropriate District Manager and the correct delivery person notified.
- Requests sent after 5:00 p.m. on Friday will not be retrieved until 9:00 a.m. Monday morning.