By Woodard, Dale on March 17, 2020.
UPDATE: Castle Mountain Resort closing for the season as of March 17
The slopes are still open at Castle Mountain Resort.
With the recent development of the COVID-19 virus, the resort has made changes to its operations for all skiing, snowboarding, snowshoeing and fat-biking enthusiasts with the plan to keep the lifts running until April 12
Over the course of the coming weekend, the resort will begin to deploy actions to encourage social distancing and to slow the spread of COVID-19 pandemic.
Castle Mountain Resort is increasing its cleaning staff and their hours for the duration of the season. Disinfecting will occur frequently throughout the day in all public areas with signage to remind guests of the need for frequent handwashing for 20 seconds as well as guidance on how to avoid transmission of COVID-19.
Large indoor events at Castle Mountain Resort with expected crowds of over 250 are cancelled for this season.
However, outside programs such as Beats in the Base, BBQ’s and the Tom Tataryn World’s Longest Slalom race are anticipated to continue.
As more information becomes available in the coming days and weeks, Castle Mountain Resort will announce plans for the remainder of its scheduled public events.
The main day lodge seating area has seating for just under 250 people, while Joe’s CafŽ and the Westcastle Lounge seat 74 people each. Westcastle Lounge will remain closed for the season and the seating density of the remainder of the day lodge will be reduced.
Castle Mountain Resort guests who use their vehicles for gearing up or eating are encouraged to do so with an abundance of outdoor seating available.
Guests are also encouraged to do their best to utilize the lodge during off-peak hours – before 11 a.m. and after 1:30 p.m. – to help reduce crowding. As well, personal-use cups will no longer be permitted for cafeteria drinks.
Patrons are also asked to use their credit/debit cards – contactless or “tap” preferred – instead of cash. Guest Services will remain open, for season pass and direct-to-lift WOW Card printing and outdoor ticket windows will be open for any other on-site purchases.
Guests can reduce the amount of contact with the Castle Mountain Resort staff, and save money, by pre-purchasing tickets prior to their visit at http://www.skicastle.ca/tickets.
Castle Mountain Resort also asks guests to get on the lifts with their families or groups only. Single lines will be removed with patience requested as Castle Mountain Resort implements the practice.
Castle Mountain Resort asks everyone in the mountain community to be vigilant of their own health and conscientious of others with anyone experiencing any COVID-19 symptoms to keep others safe and avoid public areas.
At-risk individuals are asked to carefully consider whether to visit Castle for the rest of the season.
For more information, Castle Mountain Resort recommends reading the advice issued by the Government of Alberta, the Government of Canada, and the World Health Organization, including the recommendation for people traveling from out of country – including the U.S. – to self-isolate for two weeks upon arrival in Canada.