By Lethbridge Herald on July 19, 2023.

Editor:

I am appalled.

Imagine if you will placing a call to 911 requesting assistance.

You go through the regular routine call and get sent to a different centre…

Most of us know this drill. Get all the info out, expect EMS to show up soonish. 45-50 minutes later you call again. 

Same steps to go through and yes, you inform them you called a while ago only to be told ’oh well you didn’t get entered into the system.’ ( I’m referring to the original call).

This is our healthcare system as we know it.This is wrong. I am in the healthcare field and this actually occurred while i was working on my watch.

Something is broken, we know what. Isn’t it time someone stood up and fixed this?

I will be contacting anyone i can that will listen. This could have happened to your family member, your neighbour. It doesn’t really matter – it’s happening to Albertans and Canadians.

Bernadette Kaupp

Lethbridge