By Letter to the Editor on September 2, 2020.
Three months ago the worst thing that can happen to a parent happened: our beautiful daughter passed away. To say this is painful is an understatement! It was sudden, as she passed from blood clots in her lung, not expected at all, and the fact that she was a young, vibrant women only added to the pain!
A few weeks later we did the hard task of packing and emptying her house, and moving all her belongings to the basement of our home in the city. Unable yet to go through her stuff, we just put it all into a basement bedroom.
On July 2, we went in to the basement, and found it completely flooded with grey water from all the rain we had in June. The whole basement was in water, and all our daughter’s belongings in the back bedroom were sitting in water. We were crushed and devastated!
We immediately called our insurance company, they sent over a restoration company, and we called the City. The City came and told us it was a soft blockage eight feet out from the house, pushed right through. Long story short, we had water coverage, but I guess not the right kind. The insurance company denied our claim, after being with them for 30 years.
But, there is a silver lining to this story! The restoration company that initially came over to help us got the email from the insurance company as well. They knew our story, and saw how devastated we were. Without a second thought, RCC Construction volunteered their time and crew to come over after work and help to remove all the basement flooring, and cut all the drywall out. They did this out of the kindness and goodness of their hearts!
To have total strangers step us for us and do this meant everything to us. From the bottom of our hearts, we cannot thank you enough for your kindness and generosity during this difficult time in our lives.
You have definitely restored our faith in humanity!
Dave and Val Zuback